Sr. MTS, Software Engineer
Job Details
Sr. MTS Software Engineer at eBay designs and implements custom observability solutions (metrics, logs, traces) to enhance service reliability and enable faster incident triage across eBay's infrastructure serving 190+ markets. You'll develop SRE tools, lead resilience initiatives, and support the NOC using advanced techniques like continuous profiling and heap analysis to detect performance issues.
About the Role
About eBay
At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team and the Role
eBay, Inc. seeks Sr. MTS, Software Engineer in San Jose, CA
What You Will Accomplish
Job Duties:
- Enhance reliability and observability and collaborate closely with product developers to improve the reliability and observability of services and data pipelines.
- Design and implement custom observability solutions using eBay's internal platforms, ensuring that telemetry—comprising metrics, logs, and traces—will be effectively instrumented and actionable.
- Facilitate faster triage and root cause identification during production issues, laying the groundwork for new services to be built with reliability and debuggability from the outset.
- Develop tools that support Site Reliability Engineering (SRE), operations teams, and product development teams by simplifying the triaging of complex issues.
- Employ advanced techniques such as continuous profiling, heap analysis, and thread dump correlation to efficiently detect performance regressions or anomalies.
- Lead initiatives aimed at building resilient systems that enhance eBay's infrastructure during failure scenarios, ensuring graceful degradation or recovery when parts of the system become unavailable.
- Provide essential support to the Network Operations Center (NOC). Triage and mitigate incidents across eBay's infrastructure to minimize customer impact.
- Partial telecommuting permitted from within a commutable distance.
What You Will Bring
Minimum Requirements:
Master's degree, or foreign equivalent, in Computer Science, Information System, Business Administration or a closely related field plus five years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree, or foreign equivalent, in Computer Science, Information System, Business Administration or a closely related field plus seven years of experience in the job offered or a related occupation.
Special Skill Requirements:
- Java (5 years)
- Kubernetes (4 years)
- Metrics Platform (4 years)
- Events Platform (3 years)
- Traces (3 years)
- Logs Platform (5 years)
- Peformance Analysis (5 years)
- Systems debugging (5 years)
- Model-Base Development (2 years)
- AI/ML (2 years)
Compensation and Benefits
Salary: $264,514.00-280,900.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Must be legally authorized to work in the U.S. without sponsorship.
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship.
Equal Opportunity and Accessibility
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.