Operations Supervisor - Screen Print (2nd Shift)
Job Details
You'll supervise screenprint, receiving, and order processing operations on the second shift at Fanatics, managing floor productivity, staffing forecasts, process improvements, and team performance while maintaining direct visibility with staff. The role requires warehouse operations experience, employee coaching skills, and knowledge of manufacturing or distribution systems to drive efficiency and safety compliance in a fast-paced licensed sports merchandise environment.
About the Role
About Fanatics Commerce
At Fanatics Commerce, we're more than just a leader in licensed sports merchandise – we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
Role Overview
Supervises screenprint, receiving, and order processing functions while maintaining strong visibility and accessibility to employees on the distribution and screenprint floor throughout the shift.
How You Will Make an Impact
- Maintains department standards for productivity, reliability, and accuracy.
- Reviews, prioritizes, and organizes operational activities throughout the shift to ensure efficient execution.
- Forecasts staffing needs to support peak business demands and participates in the interviewing and hiring process.
- Identifies and implements ongoing process improvements to drive departmental efficiency and operational effectiveness.
- Partners with Operations and Senior Management to support the development and implementation of policies and procedures.
- Trains, motivates, coaches, recognizes, and holds team members accountable for performance and conduct.
- Resolves personnel matters in partnership with the HR Manager and Operations/Senior Management Team.
- Coordinates with the HR Manager and/or Operations/Senior Management Team on employee activities, including vacation approvals, timecard approvals, daily and weekly overtime, hiring, and training.
- Maintains a working knowledge of all operating systems relevant to the assigned work area.
- Supports safety programs and ensures all required safety training is completed by the team.
- Ensures compliance with safety guidelines and promotes a safe working environment at all times.
- Performs other related duties as assigned by management.
What You Bring to the Team
- Experience leveraging performance management practices to coach employees, improve productivity, and support career development and pathing.
- Experience using warehouse-based software and operational systems.
- Experience supporting hourly employee populations in manufacturing, distribution, call center, or similar operational environments.
- Experience presenting information in a variety of settings, including business meetings, team huddles, standups, formations, and town halls.
- Ability to influence peers and leaders across the organization to drive effective business outcomes; demonstrates strong and proven influencing skills.
- Strong written communication skills, including the ability to write clearly and informatively, present numerical data effectively, and read and interpret written information.
- Experience with Lean, Six Sigma, or other process improvement methodologies.
At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.
Where You'll Work and What's Required
- Bachelor's degree in business management, or related discipline preferred or equivalent education and experience
- 3 years (minimum) of Distribution/Warehouse management
- Previous experience working in a union environment
- Bi-lingual Spanish preferred
- Work 2nd shift
What's In It for You
Culture
Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a our culture that celebrates both individual and team successes.
Benefits
We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we're dedicated to supporting you in all aspects of work and life.