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Data Entry and Customer Service Representative - JSA
Posted yesterdayDeadline: Aug 25, 2026External listing
Job Details
Curator Summary
You'll spend your day entering data into company systems, responding to customer inquiries across phone/email/chat, and processing transactions while maintaining meticulous records for CGC, a certification and guaranty company. The role demands strong typing skills, attention to detail, and the ability to juggle multiple tasks in a fast-paced environment while supporting various departments.
About the Role
Data Entry and Customer Service Representative
Company: JSA
Location: [Location to be specified]
Job Type: Full-time
About the Role
We are seeking a detail-oriented and customer-focused professional to join our team as a Data Entry and Customer Service Representative. In this role, you will be responsible for accurately entering and maintaining data while providing exceptional customer service support.
Key Responsibilities
- Input and verify data into company systems with high accuracy
- Respond to customer inquiries via phone, email, or chat
- Maintain organized records and documentation
- Process customer requests and transactions efficiently
- Assist with database management and updates
- Provide support across multiple departments as needed
Required Qualifications
- High school diploma or equivalent
- Proven experience in data entry or customer service
- Strong typing skills and proficiency with computer systems
- Excellent communication and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy
Preferred Qualifications
- Experience with CRM software
- Bilingual skills
- Previous customer service experience in a professional setting